Refund Policy
Effective Date: August 23, 2025
1. General Refund Policy
All ticket sales for the IN or Out Afro Vibe Festival 2025 are final. Refunds will only be provided in specific circumstances as outlined in this policy.
2. Event Cancellation
If the event is cancelled by IN OR OUT Events due to circumstances beyond our control (including but not limited to weather, natural disasters, or government restrictions), full refunds will be processed within 14-30 business days.
3. Event Postponement
In case of event postponement, tickets will remain valid for the rescheduled date. If you cannot attend the new date, you may request a refund within 7 days of the postponement announcement.
4. Lineup Changes
Minor changes to the event lineup, schedule, or venue layout do not qualify for refunds. Significant lineup changes (headliner cancellations) may be eligible for partial refunds at the discretion of event management.
5. Medical Emergencies
Refunds for medical emergencies will be considered on a case-by-case basis and require appropriate medical documentation. Requests must be submitted at least 48 hours before the event start time.
6. Processing Fees
All refunds are subject to applicable processing fees. Credit card processing fees and service charges are non-refundable even in cases where the ticket price is refunded.
7. Refund Process
Approved refunds will be processed to the original method of payment within 14-30 business days. You will receive a confirmation email once the refund has been processed.
8. No-Show Policy
Failure to attend the event does not qualify for a refund. Please ensure you can attend before purchasing tickets.
9. Contact for Refund Requests
To request a refund or for questions about this policy, please contact us at:
📧 Email: info@inorout.world
📞 Phone: +91 8798914926, +91 7042581204
Please include your order number and reason for refund request.